COVID-19 SAFETY ON SITE

Lake Gkula Camping will only go ahead if continues to be safe to do so. If the directions from Qld Health change and we cannot proceed, we will immediately cancel and refund all bookings in full.  

To ensure the safety of all our visitors, volunteers, and staff we are adhering to recommended COVID safe measures.  

REFUNDS:  

A full refund will be offered when; QLD Health directs the booking holder into a lockdown order, and they are unable to attend; the visitor is attending from interstate and there is a border closure that prevents them from attending; the visitor has symptoms of COVID-19 and they are unable to attend; Woodfordia Inc cancels the camping due to advice from QLD Health; the visitor is directed to isolate by QLD Health during their stay at Lake Gkula Camping. Partial or full refunds will not be offered if the booking holder and/or guests arrive late or leave the campsite early for any reason. 

During event: If a visitor becomes symptomatic during their stay, they will immediately contact the Event Manager on-duty, leave Lake Gkula Camping, isolate, and take a COVID test. The booking holder will be required to submit a request for a refund and provide evidence of a PCR or RAT test to be eligible. Refunds are not made if you change your mind; you are unable to attend Lake Gkula Camping due to a change in personal circumstances; due to poor weather before or during their stay. Bookings are not interchangeable; the selected booking is final. Names on bookings can be changed online. 

• Practice social physical distancing (1.5m).      
• Please exercise appropriate hygiene regarding washing hands with soap, use of sanitisers, and leave no trace behind when you depart.     
• Cough or sneeze into your arm.    
• Stay home if unwell and get tested.   
• There will be frequent cleaning of all areas and increased cleaning of high touch surfaces.    
• Hand sanitiser will be available throughout the site.    
• Please follow the directions of the COVID Safe signage throughout the site.   
• The Safety Hotline number is staffed 24/7, please promptly report any health and safety incidents.   

Visitors who are not subject to any of the above conditions for exclusion must be willing and able to agree to the following requirements to:  

Notify the Event Manager on Duty immediately; and follow any directions given by them.   

At all times, maintain social distancing measures (as per QLD Health guidelines) and Woodfordia Inc, with respect to all individuals and staff:  

• Maintain good personal hygiene by washing hands regularly and thoroughly and/or using hand sanitiser   
• Maintain good respiratory hygiene by coughing or sneezing into their elbow or a tissue, and then disposing of tissues immediately  
• Respond accurately to the following questions if asked by staff: Have you or anyone you live with tested positive for the COVID-19 virus and have not been medically cleared as non-contagious?; Do you have any flu-like symptoms (sore throat, runny nose, persistent cough, shortness of breath, fever)?