Welcome to Access Support Services.
Please take a moment to familiarise yourself with the following information in relation to Access Support Services.
To register for accessible camping you will need to complete an Accessible Camping Registration Form. For more information about our Accessible Camping Area please email reception@woodfordia.com or call 07 5496 1066.
Please note: You may not be able to utilise to our accessible facilities if you do not register prior to your arrival. We ask that you submit your form at least 2 weeks prior to your arrival so that we can best cater to your needs.
THE NITTY GRITTY
We welcome people with access needs and we’re constantly working on ways to improve the site and the experience for all. Here are some things that might be useful for you to know, before you arrive:
- We are on a rural property (an old dairy farm) and the terrain is often uneven and/or sloping.
- The pathways are either dirt or graveled.
- The site is large and sits on 50 acres.
- The accessible amenity blocks provided are clean and sturdy, but basic.
- During the day, the weather conditions can be extremely hot, and on some evenings, quite cool.
CAMPING ON-SITE
Lake Gkula Camping has a designated accessible camping area situated close to the General Store and lake available for campers with disabilities. A small number of camping sites have access to power (for life support equipment only) and all have access to accessible shower and toilet facilities. These camping sites are limited and must be pre-booked. Please complete the accessibility form here.
If you are unable to complete the form, please call 07 5496 1066 and we can complete it for you.
- Please note; if you require power for life support equipment, leads must be tested and tagged by a certified electrician. We are unable to allocate you a powered campsite without sighting the tagged leads at check-in.
CARERS AND COMPANION CARDS
ASSISTANCE ANIMALS
Companion cards are not available for Lake Gkula Camping however, we do offer them for our large events.
We also welcome Assistance Animals and ask you to register your Assistance Animal prior to attending.
You can apply to bring an assistance animal onsite using this form.
For more information please contact reception@woodfordia.com for Guide Dogs, Hearing Dogs and trained Assistance Animals to be permitted on site.
NATIONAL RELAY SERVICE
If you are deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you.
- A call through the NRS lets you communicate with a hearing person who is using a phone even if you can’t hear or don’t use your voice.
- The NRS has specially trained staff called Relay Officers who help with every call.
- Depending on the type of call, a Relay Officer will change voice to text or text tovoice and AUSLAN to English or English to AUSLAN.
- Relay officers stay on the line throughout each call to help it go smoothly, but don’t change or get in the way of what is being said.
- Except for calls made through Video Relay, the NRS is available 24 Hours a day, every day.
- Depending on your hearing and speech, and equipment you have, you can choose from one or more relay call types.
24-hour relay call numbers:
Make an NRS Chat call | Make an NRS captions call
Voice Relay number 1300 555 727
TTY number 133 677
SMS relay number 0423 677 767
CONTACT US
We are happy to assist people with disabilities in making plans for a pleasant and safe experience. If you need further assistance or information about accessible camping, parking or access, please email reception@woodfordia.com.
