These terms and conditions apply to Woodfordia Inc (hereby known as “The Event”) for which you purchase tickets.

CONDITIONS OF SALE:

 

REFUNDS

Pre-event: If a patron becomes symptomatic in the weeks leading up to the event, a full refund will be offered if they present to a medical professional for a COVID test and supply Woodfordia with documentation of test results. If a patron becomes symptomatic during their first day at Bushtime, they will be entitled to a full refund if they present to the on-site medic and leave site to take a COVID test within 24-hours and provide test result documentation to Woodfordia. If a patron arrives at the gate to check-in and has been identified as symptomatic at that time, no refund will be offered as you have breached the Terms & Conditions. During event: If a patron becomes symptomatic from the second day of the event, they will present to a medical professional immediately on-site, leave the event and take a COVID test within 24-hours and supply a copy of the test result documentation to Woodfordia for a partial refund of their ticket, to be determined by the management team after the event has concluded. Refunds are not made if you change your mind or if you are unable to attend The Event, unless for a valid medical reason (COVID-19) with accompanying proof of documents from a medical professional. Names on purchased tickets can be changed online.

 

NAME ON TICKET

The name of the ticket holder MUST match the name on the ticket. Any discrepancies may result in cancellation of the ticket without refund.

 

ENTRY

Whilst attending The Event patrons must not: Litter in the venue or surrounding area; Cause damage to, improperly use or tamper with any public facility or site infrastructure; Light or cause any fire to be lit (including barbecues); hand out their boom gate code to a person other than who is listed in their booking; Operate any site equipment (generator, vehicle, sound and lighting system); Exit the site via routes other than the designated exits and emergency exits; Cause any damage to flora, fauna or waterways on or surrounding the site or enter any onsite bodies of water; Fail to abide by Lake Gkula entry and safety conditions; Behave in a threatening or inappropriate manner (aggressive, riotous, abusive, or insulting actions) towards other patrons or staff. Breach of these conditions may result in the removal of the patron from the site. Organisers reserve the right to refuse entry to any person who: Cannot produce a valid ticket; Produces an ticket that has been purchased or obtained through an unauthorised source or through illegal means; Produces a ticket that has been duplicated; Is in possession of any prohibited or illegal objects.

 

BOOKING FEE

Online purchases are subject to a $2.50 booking fee per ticket.

 

PROGRAMME CHANGES

While every attempt is made, the programme may be subject to change without notice. No refunds will be given due to a change in programming.

 

CHECK-IN OPENING HOURS

Check-in must occur during operating hours. Saturday 19 Sep 7:00am-7:00pm, Sunday 20 Sep 7:00am-12:00pm midday at drive through check-in, access via Gate 3. Saturday 26 Sep 7:00am-7:00pm, Sunday 27 Sep 7:00am-12:00pm midday at drive through check-in, access via Gate 3. Late check-ins can be accepted at reception between 12:00pm midday-5:00pm on Sunday dates as listed and Monday to Friday between 9:00am-5:00pm.

 

DEPARTURE

On the day after the final day of the valid ticket patrons must exit the site by 12:00pm midday. Woodfordia Inc. reserves the right to evict any person who: Is found to have entered the site without a valid booking and car pass; given out their boom gate code to a person other than who is listed on their booking – the person will be handed over to authorities and will face a charge of trespassing and be fined; Does not comply with these Terms and Conditions; Is in possession of any illegal item; Is involved in any illegal activity, including underage drinking; Is behaving in a manner that reasonably interferes with other patrons’ enjoyment; Is causing damage, being disruptive or threatens the safety of other people on site; Evicted patrons will not be permitted to re-purchase tickets and must leave the site immediately.

 

YOUTH POLICY

All minors must be accompanied to by an adult Guardian. It is the responsibility of the Guardian to ensure that all minors they accompany comply with instructions issued by staff and/or contained in all permanent and temporary signage throughout the site. All Guardians must camp with the minors that they accompany. Patrons under the age of 18 must not engage in any illegal or disruptive activities whilst on site. This includes underage drinking, use of illicit substances or any generally disruptive behaviour. If a minor is evicted, their Guardian and all other accompanying minors will also be evicted, no exceptions. Any breach of these conditions may result in the eviction of the Guardian and all accompanying minors from the site.

 

COPYRIGHT

Patrons may be photographed and/or filmed at the site and these images may be used for a variety of printed, online and broadcast promotional and/or internal purposes in relation to The Event. If patrons do not wish to be photographed or filmed for these purposes, they must advise the photographer/camera operator. Sound/video recordings of performances cannot be made without prior written consent of Woodfordia. Photographs taken at The Event cannot be published without prior consent of Woodfordia.

 

FOOTWEAR

Footwear is compulsory at all times.

 

PETS

No pets are allowed on site.

 

SMOKING

Smoking is permitted in designated smoking areas only.

 

LIABILITY

Woodfordia takes no responsibility for loss or damage to personal property. Patrons enter the venue at their own risk and to the maximum extent permitted by the law, Woodfordia, its employees and all other persons involved in the organisation, sponsorship and promotion of The Event accept no liability for any injury, loss, claims, costs, expenses or damage (collectively “Claims”) which may be suffered or incurred or which may arise directly or indirectly in respect to the supply of goods or services, or the ticketholders attendance at The Event, including liability for negligence. Woodfordia, its employees and all other persons involved in the organisation, sponsorship and promotion of The Event accept no liability for death or personal injury howsoever caused. Each patron indemnifies Woodfordia in respect of all Claims made in connection with their attendance at The Event and, to the full extent permitted by law, each patron releases and discharges Woodfordia, its employees and all other persons involved in the organisation, sponsorship and promotion of The Event, from all such Claims.

 

CAMPING

Every person camping must purchase a ticket. Camping areas are designated quiet zones from 10pm onward. No loud music or disruptive behaviour will be tolerated. All members of any campsite causing disruption will be evicted from the campsite, no warnings given. Campfires are not permitted in the camping areas. Generators are not permitted in the camping areas. All campers must take their waste to the designated waste collection points. Breach of the above conditions may result in the removal of the patron, or the entire group, from the site.

 

LICENCED AREA

There is a licenced area that will display signage. BYO alcohol will not be permitted within the licenced area. Any person found involved in underage drinking or caught with BYO alcohol within the licenced area will be evicted from the site. Guardians of any minors involved will also be evicted from the site. Copies of the liquor licence are located within the licenced areas.

 

PARKING

Parking is not permitted on Woodrow Road at any time leading up to, during or after The Event. Every car requires a car pass.

 

SEVERANCE

If any of these Terms and Conditions are illegal or unenforceable, the offending part is to be disregarded and does not affect the remaining part.